Usibahatishe! Book securely with eMaskani Escrow Service.

eMaskani enables you to securely book an apartment or unit that you like through our escrow service, and release the funds once you are satisfied.

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Book Securely

Safely book your next rental with peace of mind

Save your time

Reduce the hassle of asking for refunds when you want to back down

Release when sure

Satisfied with your new rental? Complete the agreement and release the funds when 100% sure

Cancel anytime

Seen some red flags? Cancel the deal and have your funds refunded

Frequently Asked Questions

What is Escrow?

Escrow is a service whereby you temporarily trust a payment to a third party when you enter into an agreement with another person or entity and only release the funds upon agreement.

What is eMaskani Escrow

eMaskani Escrow is a service that allows house hunters to hold their deposits with eMaskani until they move in or confirm the units they wish to move into is genuine

How does eMaskani Escrow Service Help?

eMaskani Escrow service protects you from fraudulent property agents, and also enables you to back away from an agreement if the service you expectedhas not been met and thereby saving you money

When should I use eMaskani Escrow?

You should use eMaskani Escrow service when:

  1. The deal seems to good to be true
  2. The property owner/agent shows signs of distrust
  3. The rental unit needs some repairs before moving in and you don't want to gamble
  4. You've not met the property owner/agent face-to-face or at their official and authentic office premises
  5. You've only seen the deal online or through a referral
  6. The property agent creates a sense of urgency about the demand of the property
  7. The property agent asks for money even before you've seen the property

How do I add an escrow agreement

To add an escrow agreement, go to the 'Book Securely' tab on the app. Click on the 'New Agreement' button to add an agreement and follow the prompts. To add the agreement to escrow, load your escrow wallet as guided on the app.

How can I release funds if am satisfied

To release funds and complete the agreement, this is done via the app by clicking on the 'Complete Agreement' button. The funds will be released to the property managers account and both the property manager and you will receive a confirmation SMS.

How can I cancel an agreement

To release funds and complete the agreement, this is done via the app by clicking on the 'Complete Agreement' button. The funds will be released to the property managers account and both the property manager and you will receive a confirmation SMS.